Quick check: are your CDs/DVDs acceptable?	We accept all genres and all kinds of music including classical music, opera, jazz, spoken word. We accept CDs and DVDs from all time periods, including older CDs from the 1980s and 1990s. Boxsets such as DVDs with whole seasons of TV series count by the number of discs in the set. We don’t need a list of titles and we won’t cherry pick your collection. We do not accept liquidation ware, penny CDs, bootlegs, or CDs in case logic binders. Answer the following three questions to see whether your CDs/DVDs are eligible: Did you buy your CDs/DVDs individually one-by-one in a record- or video store or online? Are the CDs in their original cases with complete front and back cover art (dusty or broken cases are okay) Are the CDs/DVDs without visible scratches if you hold them approximately twelve inches from your face? If you answered "yes" to all these questions we will most likely accept your CDs/DVDs. We are not in the business of finding fault with your collection. 99.5% of our customers play by the rules. But we have to protect ourselves against the occasional fraudster who intentionally sends us worthless junk in the hope of stealing a device from us. We examine every item using techniques and algorithms similar to credit card fraud detection software in order to identify shipments of liquidation ware and penny CDs. We check for price history, sales velocity, catalog numbers, among two dozen other variables and consult e-commerce platforms, suppliers of shipping materials, and credit card companies to verify suspicions of fraud. We are not responsible for the costs involved in returning these shipments.
We accept most CDs and DVDs	If you have bought your CDs in a record store, you usually do not have to worry whether we will accept these CDs. In general, all CDs and DVDs without scratches are eligible, as long as they come in the original jewel case with all cover art. Complete cover art consists of the booklet in the front of the jewel case AND the play list in the back. Boxsets containing more than one CD or DVD count depending on the number of discs in the set. DVDs count like CDs. CDs and DVDs can be combined. We also accept Blu-rays and HD DVDs. We only accept DVDs with region code 1 (bought in the United States, Canada and Bermuda) in the U.S. and region code 2 (bought in Japan, Western and Central Europe) for shipments to London and Berlin. So-called Club CDs issued by BMG or Columbia House count as half, you can recognize them by the words "manufactured for BMG" or "Columbia House" on the back cover art. CDs with drill holes, promo stickers on the jewel case, or with the barcode scratched out or punched out count as half. CDs that have a security sticker between the cover art and the insert of the jewel case are accepted. We accept import CDs as long as the title and artist are written in the Latin alphabet; for example in Spanish, French, Portuguese, German, Italian, etc. We accept all genres and all periods, i.e. classical music, opera, jazz, classic rock, latin, pop, indie, alternative, trance, books on CD, spoken word, etc. We accept audio books on CD, but each complete book is counted as one CD no matter how many discs it contains. We usually only accept one CD per title. If you have several CDs of one popular title, e-mail us the title(s) and we will let you know whether we are interested. We usually do accept two CDs of the same title if two people have combined their collections and if up to 5% of the titles overlap. We reserve the right to refuse CDs from online merchants, wholesalers, record stores, record labels, or anybody else trying to unload their low priced inventory. We will not be responsible for the shipping costs involved in returning these CDs. We do NOT return unacceptable CDs but we will digitize them in case you opt for digitizing.	Unacceptable CDs/DVDs: We do NOT accept CDs that have been put in albums or case logic binders. We do NOT accept bootleg ("burns", "mixes"), blank, or demo CDs. We do NOT accept incomplete boxsets. We do NOT accept water damaged items. We do NOT take CDs which have your initials written on the CD or the cover art. We do NOT accept CD single, radio edits or EP's. We do NOT take CDs which are stamped "Promotional" on the CD or which have a "promo" or "advance"-sticker or stamp on the cover art. We do NOT accept penny CDs, i.e. CDs where the market price for used items is in the pennies (below $1.00). We do NOT accept free-give-away CDs from stores such as GAP, Victoria’s Secret, etc or charity and fundraising CDs but we do accept CDs released and sold by TimeLife or Starbucks. We do NOT take foreign language CDs if all of the title is written in a non-Latin alphabet, e.g. Greek, Russian, or Korean because we cannot catalogue them. We do NOT accept DVDs other than region 0, 1, 2 and all. We do NOT accept computer and video games. We do NOT take adult, XXX-rated DVD's. In most cases we do NOT accept more than one CD per title. We do NOT pay for returning CDs that we reject because of missing cover art, scratches, water damage We do NOT pay for returning collections with more than 33% liquidation ware or penny CDs (CDs with a resale value below $1.00).
Condition	All CDs have to be in mint condition, i.e. without visible scratches. All CDs have to come with complete cover art in mint condition, both front and back. All CDs have to be in their original jewel case. Broken or cracked jewel cases are not a problem as long as the CD and the cover art are in mint condition.
Boxsets	Boxsets containing more than one CD or DVD count by the number of discs in the box; a four disc DVD boxset with a whole season of a TV series counts as four. A CD with a bonus DVD counts as two. We do NOT accept incomplete box-sets.
No promos, bootlegs, blanks	We do NOT take CDs which are stamped "Promotional" on the CD or which have a sticker or stamp on the cover art. We don't take CDs which have your initials written on the CD/cover art or bear a label with your name on the CD. Prices for CDs have declined since the introduction of the iPod and prices for DVDs have deteriorated since the introduction of Blu-ray. Unfortunately, the percentage of so-called "penny CDs" in the average lot we buy has tripled since April 2011. "Penny CDs" are CDs that have a market value in the single pennies for used items. The number of titles that are now "penny CDs" has increased so much for several reasons, all being related to steps taken by Amazon. Around April 2011, Amazon started phasing in a new user interface which highlights all kinds of digital products (for example e-books for the Kindle, mp3 files from the Amazon cloud). The new Amazon interface steers customers away from physical products such as CDs and DVDs. This has led to a decline in sales of used media and this decline has caused some of the remaining sellers to set the prices for many titles to $0.01. Over the last 12 months, Amazon has also merged its international sites in Europe into one cross platform selling tool which creates one market with one price level in Austria, France, Germany, Italy, the UK, and Spain. Previously we sold large amounts of the CDs acquired by us to stores and collectors in some of these countries. Unfortunately these sales channels have dried up since record stores in Europe see no reason to buy in bulk from us when they can order individual titles for pennies on Amazon Europe. The bottom line for sellers of individual collections like you is that a) many more items are now worth merely pennies and b) we have less options to resell your items overseas. This forces us to pay less for items at the bottom of the pricing pyramid while we continue to pay high prices for items that are less common and still in demand. We don't expect you to research the price history of penny CD's in your collection. We will provide you with a count and a list of titles that are Penny CDs after receiving your items by e-mail. That way you can check yourself what these items are worth. Let's face it: CDs and DVDs are on the way out. You have made the right decision to sell your collection at this point. If you would wait another year your collection would be worth much less.
What happens after we receive your CDs and DVDs?	We will count and inspect your items and e-mail you detailed statistics about your collection in the following format: Total number of CDs and DVDs: Incomplete cover art (do not count): Radio Edits, Promos (do not count): Scratch-outs or Cut-out's (count 50%): Scratched (do not count): Bootlegs (do not count): Empty cases (do not count): Writing on CD (do not count): Incomplete Boxsets (do not count): Water damaged (do not count): Club CDs (e.g. BMG, Columbia. They count 50%): Penny-Items (do not count; see sample list of titles below): Percentage of penny CD's: Total number of acceptable items: